Safety and Support
The safety of our students is our number one priority. We provide support for every student before they go and whilst on placement, to ensure that their experience is safe, enjoyable and educational.
Having concerns about safety before travelling overseas is perfectly natural. We get calls from many students, parents and teachers asking about the safety of our programmes.
The core of our service is to deliver safe, structured hospital placements for students. Because we specialise in this area only, our entire staff team is able to put the work in to ensure that every aspect of these placements is of the highest standards.
We send thousands of students overseas each year, some as young as 16 or 17. Ensuring that these students have a worthwhile, memorable and safe experience is of paramount importance to us. To ensure this happens, we provide (click to expand):
We ensure that the countries where our programmes are located are safe and welcoming to visitors. We never organise programmes in capital cities; the programmes run from small towns or cities with low crime levels. Before establishing a programme, our head office team make extensive visits to each country to ensure that we are satisfied that it meets our high safety expectations. We monitor daily government travel advice from the British & Commonwealth Office, The US State Department and The Australian Department of Foreign Affairs and Trade to ensure we have the latest travel information for each of our destinations.
The towns in which our programmes are based are chosen for the following reasons: safety and security, the quality of the hospitals nearby (for our students to work in) and travel opportunities in the area.
We provide accommodation in our very own Gap Medics houses in each destination. We ensure that the houses are comfortable and secure. All houses have large, sociable living and kitchen areas, extensive outdoor spaces and shared bedrooms. In each destination, the gardens are walled, to provide privacy and security. We also have security staff at the property 24/7. As the areas where the student houses are based are very safe, security staff are mainly there to ensure that the students feel safe and relaxed during their stay.
Supportive Staff Teams
Each of our houses has a full staff team who are also there for the students around the clock. The team consists of: country directors, programme managers, programmes assistants, caterers, housekeepers and security staff. All of our overseas staff are fully trained and briefed by our UK operations team.
Our staff spend time with the students in the afternoons and evenings, arranging activities and ensuring they are enjoying the experience. There is also a female night manager in each destination, who will be at the house overnight should any of our students need anything.
Constant Contact with Head Office
Here in the UK head office, we are in constant contact with our staff teams overseas. Our programme managers update each student’s file regularly, so we know exactly which department they are working in within the hospital and what they have planned for the weekends. Members of our head office team also make regular visits to each destination so we may even see you over there! Parents can contact us anytime, either at the office, or out of hours on our emergency phone (this number is answered 24/7).
We are also proud members of the British Foreign and Commonwealth “Know Before You Go” Campaign which is a partnership designed to promote safe overseas travel.
If you have any questions regarding the safety and security of our programmes, don't hesitate to ask!
“I just wanted to thank you all for making Brad’s trip to Tanzania such an amazing experience. My initial thoughts on him going were typical of any mother unsure of the unknown that he would be embarking on. I was thankful to yourselves for offering me full reassurance throughout that he would have a brilliant time – you were right. He has come home with many stories of his time in Iringa and said it is this best thing he has done in his life so far.”